Privacy Policy
Last updated: March 2026
Zage Books ("we", "our", or "us") operates the zagebooks.com website and the ZageBooks application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.
2.1 Personal Information
When you create an account, we collect:
- Full name and email address
- Mobile phone number
- Firm/organization name
- Professional details (profession, location, firm size)
- Password (stored in hashed form, never in plain text)
2.2 Financial Data
When you use the Service, we store:
- Trial balance data you import
- Company information and financial year data
- Generated financial statements and reports
- Mapping rules and preferences
2.3 Usage Data
We automatically collect:
- IP addresses and browser types
- Device information and operating system
- Pages visited and time spent
- Referral sources
We use your information to:
- Provide, operate, and maintain the Service
- Process your transactions and generate reports
- Send you updates, security alerts, and support messages
- Respond to your inquiries and provide customer support
- Improve our Service and develop new features
- Monitor usage patterns and analyze trends
- Detect and prevent fraud or unauthorized access
We implement industry-standard security measures including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Role-based access controls and authentication
- Regular security audits and vulnerability assessments
- Automated backups with 30-day retention
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time by contacting us at privacy@zagebooks.com.
Upon account deletion, we will remove your personal information and financial data within 30 days, except where we are required to retain it for legal or regulatory purposes.
We use the following third-party services:
- Razorpay - Payment processing (subject to Razorpay's privacy policy)
- AWS/MongoDB Atlas - Cloud hosting and database services
- Email service providers - For transactional emails
These providers have access only to data necessary to perform their functions and are obligated to protect your information.
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data in a machine-readable format
- Opt out of marketing communications
- Withdraw consent for data processing
For privacy-related questions or requests, contact us at:
Email: privacy@zagebooks.com
Phone: +91 99477 63603
This Privacy Policy was last updated on March 2026. We may update this policy from time to time. Changes will be posted on this page with an updated revision date.