Privacy Policy

1. Introduction

Zage Books ("we", "our", or "us") operates the zagebooks.com website and the OneClick Builder application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Full name and email address
• Mobile phone number
• Firm/organization name
• Professional details (profession, location, firm size)
• Password (stored in hashed form, never in plain text)

2.2 Financial Data

When you use our Service, you may upload or import trial balance data, ledger information, and other financial records for the purpose of generating financial statements. This data belongs to you and your clients.

2.3 Usage Data

We automatically collect certain information about how you interact with our Service, including pages visited, features used, browser type, IP address, and timestamps. This data is used to improve the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your user account
• Process financial data to generate statements and reports
• Send transactional emails (account verification, password resets, billing notifications)
• Provide customer support and respond to your inquiries
• Monitor usage patterns to improve features and performance
• Enforce our Terms of Service and prevent abuse

4. Data Storage and Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Hashed passwords using bcrypt
• Role-based access controls within multi-tenant architecture
• Regular security audits and vulnerability assessments
• Single-session enforcement to prevent unauthorized concurrent access

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information or financial data to third parties. We may share information only in the following cases:

• Service Providers: Trusted third-party services that help us operate (e.g., email delivery via Resend, payment processing via Razorpay). These providers only access data necessary to perform their function and are bound by confidentiality obligations.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Your Rights

You have the right to:

• Access your personal data stored with us
• Correct inaccurate or incomplete information
• Delete your account and associated data by contacting us
• Export your financial data at any time
• Withdraw consent for optional data processing

To exercise any of these rights, please contact us at support@zagebooks.com.

7. Cookies

We use essential cookies and local storage to maintain your authentication session and preferences. We also use analytics tools (PostHog) to understand how users interact with our Service. These tools may place cookies in your browser. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information and financial data for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.